I'd think that the Prancing Pony is a place where characters were revealed. Aragorn was introduced here, and in the case of the movies, the Wraiths were introduced up close. Also, it is also the place where Gandalf's efficiency couldn't be questioned.
Shelob's does a lot, as it reveals another side of Sam, aside from revealing who and what Shelob, and not to mention the unreliable truth behind Gollum.
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