Finnish call center operators. I don't understand how comes somebody, especially working in that area, can be so cheerful and helpful and nice and all that to the extent that when you end a call which you made in order to solve an annoying problem, you feel absolutely "charged with positive energy", so to say. Yay!
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"Should the story say 'he ate bread,' the dramatic producer can only show 'a piece of bread' according to his taste or fancy, but the hearer of the story will think of bread in general and picture it in some form of his own." -On Fairy-Stories
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